The "right" office staff is invaluable to our (Real Estate) business. They're like the oil in a good running automobile. Without the oil, the car won't get you very far. Our office, WINDERMERE FINE PROPERTIES/LAKE ARROWHEAD, has two of the best receptionists I've ever worked "with." These young women ALWAYS go above and beyond for the Realtors in our office and for our compnay. They truly are "Team Players."
Sometimes I think we (Realtors/Brokers) get so caught up in Real Estate, racing in and out of the office, that we forget how IMPORTANT our office staff is to OUR business. I KNOW I couldn't function half as well as I do without our office staff. I'm certain I'd be running around like an old hen with their head cut off. Here are just a few of the things our staff does that makes my business/job/life easier:
- They take care and maintain (in some cases) our files, which is overwhelming in itself
- They answer the crazy-at-times phones with ease, as if they were born with a receiver in their hand.
- They can tear apart any piece of office equipment (we break) and put it back together with something as simple as a bobbie-pin, if need be.
- They greet our client/s as if they are the ONLY clients in the world--making them feel "welcome."
- They keep track (and order) office supplies and make certain the office equipment is "always" ready for us to use
- They always have a SMILE for clients and us (Realtors) regardless of how difficult "we" can be on a hectic day.
THEY ARE WORTH THEIR WEIGHT IN GOLD!
So, HAVE YOU TOLD YOUR OFFICE STAFF, LATELY, HOW MUCH YOU APPRECIATE THEM?
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Kat - I think the office staff goes unnoticed all the time. At least in my office they put up with alot of garbage from the agents. They have to deal with many personalities and that is not easy. I let them know that I do appreciate their hard work.
Chuck: Good for you. We ALL need to treat them with respect and REMEMBER how "they" make our life/business easier. Thanks so much for commenting.
Hi Greg: Thank you so much for commenting. Yes, we have a great staff here, just as you do at CBSRR. I "cut my teeth" there when I first started R.E. and the staff always went above and beyond.
Have a super week!