Some Realtors in my neck of "The Woods" may need a Trip to the "Wood" Shed
I've posted about this pet-peeve of mine before, so this time I won't be as harsh (maybe)... However, I am ticked.
Today I am on floor. Two couples have been into the office, both wanting a list of property as well as asking questions about the market, etc. The last couple, really nice people, asked me if I could pull up some listings for them, that they didn't want to waste my time and that were more than happy to drive around and check out the places alone (and I'm okay with that, being the non-pushy type). When I said "Sure," I thought the Mrs. Buyer was going to faint.
"Really?" she asked, "You don't mind?"
"Of course not," I told her.
Then she tells me about the two other local offices she had been in today (no, I didn't ask which, though I was dying to know...but I could guess), and the call into another office and how she was treated so rudely. All three times.
Okay, regardless of a person's budget, it is my duty (that is why I am in this business) to help them find their "dream" home/cabin/castle. Right? And I am talking about qualified buyers (and these buyers are cash buyers). I know we all get busy from time to time, but you SHOULD always treat people with respect. You get back what you give, remember that.
Is it me, or are some Realtors getting a little to big for their britches? A little too snooty? I think some are...I think some need a trip to the wood shed.
Fellow Realtors: Hear-ye, Hear ye; IF you're too busy for business, or you only wish to work with HIGH END people, please pass along my name & number to the fine folks you don't have time for; Kat DeLong @ 909-273-4542. I'll be more than happy to help them ALL.
<<< Click Icon Below to Subscribe to Kat's Lake Arrowhead Newsletter>>>>
Hey Kat, I agree and way to go! By the way, that's not a picture of your office is it? (chuckle chuckle)
Part of what reflects bad on our industry.We are called to help people if we can't then we need to get them to someone who can.
You've inspired a post.
Tom: How'd you know??? :-)
Missy: Thanks. I hope the this message makes it to one wayward Realtor and they THINK about how they treat people.
whats next, maybe we should give out the owners phone numbers. I can see sitting with potential buyers and discussing what is on the market but just hand them a list of homes and sending them on their way?
Kat
I have some agents by me that if they stuck their noses up any higher they would break them on the rafters.
Michelangelo: Many times, people up here (in a resort area) want to cruise around along... I never push myself on anyone, but always offer to go. That isn't an all the time thing, but when people want to check out the area, by themselves, I am a-okay with it. Thanks for your thoughts.
Tom: Oh, WE have plenty of those too!
It looks like your professionalism and courtesy has earned you more business, Kat. Thanks for sharing this with us. It is timeless advice no matter what stage of our career we are in.
Bruce: Thank you so much!!!